Ratepayers who have had their home assessed as damaged by the SES or who have made a successful claim for support for flood damage through Service NSW are eligible for rate relief.
The funding is provided through Service NSW and rates payments will be made directly to the council on ratepayers’ behalf.
Service NSW will run the program and eligible ratepayers receive the relief automatically and do not have to contact the council to apply.
Correspondence will come from the State Government in the coming weeks to confirm eligibility. Eligible ratepayers will not need to take any action.
Please note the relief covers rates only. It does not cover waste, sewer or water charges.
Find out more at the rate relief page or call Service NSW on 13 77 88.
Those who believe they are eligible and did not receive relief should apply to the Flood Property Assessment Program