COVID: How do I prove I am vaccinated?

Susanna Freymark

Tomorrow when you go out for lunch or visit a shop, you will need proof you are vaccinated.

This is done online through the NSW Government   website – opens in new tab

If all your details are correct and your Medicare account is linked to your MyGov account it should be an easy process.

For me it wasn’t. The details of my Medicare card didn’t match the system. So I called Medicare and after answering a long list of questions, they updated my information.

Wait a few hours for the system to update, the Medicare person told me over the phone.

The next day, I tried again. Wouldn’t work.

I went to the Australian Immunisation Register. The site directed me to go through Medicare and MyGov. Same problem.

I checked my NSW Service app to see if my digital vaccination certificate was in there. Nup.

Many people have said the process was relatively easy for them.

The government has somewhat belatedly set up a pilot for digital vaccination certificate to be shown on the Service NSW app when you check into places you visit.

Lismore, Tamworth, Port Macquarie and  Wagga Wagga customers will be the first to display their covid digital vaccination certificate on the Service NSW app.

 500 customers have been selected to take part in this pilot.

Minister for Digital and Customer Service Victor Dominello said while it was currently possible to display your vaccination certificate, given there were over 6 million people using the ServiceNSW app this was a smart extra service for the citizens of NSW.

 “There are already three ways to download your vaccination passport so this is about making life easier for the people and business of NSW as we safely open back up,” Mr Dominello said.


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The ServiceNSW app will include a number of security measures to help compliance officers and businesses with checking and validating a customer’s vaccination status, including a NSW Waratah logo hologram and rotating QR codes, similar to the Digital Driver Licence.

Customers can also use the Express Plus Medicare app, the digital wallet on their phone or a paper certificate from Services Australia to prove their vaccination status.

To integrate a covid digital vaccination certificate with the ServiceNSW app, customers will need to have a Federal MyGov account with Medicare linked and the Express Plus Medicare app. Customers without a smartphone should contact Services Australia for a non-digital option.

If you can’t get proof online, your vaccination provider can print your immunisation history statement or a covid digital certificate for you.

You can also call the  Australian Immunisation Register  – opens in new tab  on 1800 653 809 ( Monday to Friday 8am-5pm) and ask for your statement or certificate to be posted to you. It can take up to 14 days for your statement or certificate to arrive in the post.

Evidence of your medical exemption target – opens in new tab  must be from a medical practitioner in the form approved by the NSW Chief Health Officer.

Workers in regional areas who have received one vaccination dose will be permitted to return to their workplace from October 11 and will be given until November 1 to receive their second dose.

For more information, please visit  NSW Gov – opens in new tab

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